Frequently Asked Questions (FAQ)

FREQUENTLY ASKED QUESTIONS

  1. How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery within the United States usually takes 3–10 business days after shipment.

  1. How can I track my order?

Once your order has shipped, you will receive a confirmation email with tracking information, when available.

  1. Do you accept returns?

Yes. Please review our Refund Policy for complete details regarding returns, refunds, and eligibility requirements.

  1. Can I cancel my order?

If your order has not yet been processed or shipped, please contact us as soon as possible. We will do our best to accommodate your request.

  1. What payment methods do you accept?

We accept major credit cards and other secure payment methods available at checkout.

  1. What should I do if my order arrives damaged?

Please contact us immediately with your order number and photos of the damaged item so we can assist you.

  1. How can I contact customer support?

You can reach our support team at:

facerecomfortc@facerecomfortclinic.com

  1. Is my payment information secure?

Yes. All transactions are processed through secure and encrypted payment systems designed to protect your information.

  1. Do you ship internationally?

Shipping availability may vary by destination. Available shipping options will be displayed during checkout.

  1. How quickly will I receive a response to my inquiry?

We aim to respond to all customer inquiries within 1–2 business days.

CONTACT INFORMATION

Face Recomfort Clinic

Email: facerecomfortc@facerecomfortclinic.com

Website: https://facerecomfortclinic.com